Addressing product diversion. PCA SKIN has a zero tolerance policy. PCA SKIN recognizes that product diversion is a growing trend, especially within luxury brands. The truth is all professional skincare brands are facing this epidemic – product lines from Dermalogica to SkinCeuticals and more can be found on unauthorized websites like eBay, Walmart and even in Costco. The products found on these sites are diverted – third parties are selling products to these unauthorized sellers. These diverters not only damage the brand, they also steal revenue from our accounts and create safety concerns for consumers. Please know that PCA SKIN takes this issue very seriously. We have a zero tolerance policy and take immediate action when diverters are discovered. We do not sell to these unauthorized resellers. We do not authorize or condone these sales, and we are actively working to shut down this type of activity. To fight these diverters, PCA SKIN: • monitors global sales online to identify fraudulent accounts • has an internal department that conducts surveillance and investigates fraudulent accounts • actively monitors unusual buying patterns • actively purchases products from unauthorized sellers to investigate the source of the products • immediately shuts down any accounts found to be diverting products to unauthorized selling locations • in conjunction with a law firm, takes legal action to pursue the closing of unauthorized online stores • has listed our zero tolerance policy publically at pcaskin.com/authorized-retailers If you suspect that a seller is unauthorized, you can anonymously report them to us for investigation at info@pcaskin.com.   We are in this together, and PCA SKIN is actively working to shut down any known diverters.   If you have any questions, please do not hesitate to reach out to someone on the PCA SKIN team. Sincerely, Michael Larrain Chief Executive Officer   Having trouble viewing this email? Click here. This email was sent from PCA SKIN, 6710 E. Camelback Rd., Ste. 230, Scottsdale, AZ 85251 If you prefer not to receive emails from PCA SKIN, please unsubscribe.